Privacy Policy

Effective Date: 31st March 2026

Last Updated: 8th April 2025

Valedadoctor.com, along with its subsidiaries and divisions—including valedadoctor.com Online Store—respects your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information. By accessing our website and using our services, you agree to the terms of this Privacy Policy.

📧 If you have any questions or concerns, please email us at: doctor@valedalife.com

Scope of this Policy

This Privacy Policy does not apply to entities that are not owned, managed, or controlled by valedadoctor.com Online Store, or to individuals not employed or managed by us.

Information We Collect

1. Information You Provide to Us

• Name
• Email address
• Contact details (mobile number, address, ZIP code)
• Demographic data (age, gender, occupation, education, etc.)
• Preferences and feedback

Note: We do not store or access your credit/debit card details. Payment data is handled by secure third-party payment gateways using SSL encryption.

2. Information We Automatically Collect

• IP address
• Browser type and version
• Device and OS details
• Pages visited, links clicked
• Session data and time spent

Use of Information

We use your information to:

• Process orders and deliver services
• Improve user experience and personalize content
• Send transactional emails (order confirmations, updates)
• Notify you about offers, new products, or policy changes
• Monitor website performance and user behavior

Cookies and Tracking

We use cookies for:

• Session management
• Personalization
• Shopping cart functionality

You may choose to disable cookies in your browser, but certain website features may become unavailable. Learn more at Cookie Central.

Sharing of Information

We do not sell or rent your personal data. Your information may be shared only:

• With service providers (e.g., shipping companies, payment processors)
• To comply with legal obligations (court orders, law enforcement)
• To investigate fraud, enforce policies, or protect rights
• With your consent
• In aggregate (non-identifiable) form to advertisers

All service partners are bound by confidentiality agreements and data protection standards.

Data Security

We use industry-standard SSL encryption and strict access controls to safeguard your information. Although we do our best, no method is 100% secure. If you have concerns, please email us at doctor@valedalife.com.

Your Choices

You can:

• Opt-out of marketing communications
• Update or delete your account details
• Close your account by emailing us at doctor@valedalife.com with the subject: "Please close my valedadoctor.com account"

Note: Some data may remain in our archives as required by law or for record-keeping.

Third-Party Websites

Our site may contain links to other websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect information from them.

Changes to this Policy

We reserve the right to update this Privacy Policy. Changes will be posted on this page with the new effective date. Continued use of our website means you accept the changes.

Contact Us

For questions or updates to your personal info, email: doctor@valedalife.com

Payment Options and Shipping Information

Payment Options

We accept Visa, MasterCard, major debit/credit cards, online banking, and PayPal. Payments are handled securely via SSL-encrypted third-party gateways. For international cards not registered for extra security, we may request a scanned copy of the card front.

Shipping

Domestic: Delivery in 3-7 working days via BLUEDART or DTDC.
International: 7-10 working days via DTDC, DHL, TNT, or Indian Post. Flat charge: ₹1500 / $30. Tracking info will be shared by email.

Each order is shipped to one address. For multiple addresses, place separate orders.